At Sound Specialists, we begin by asking numerous questions to fully understand your needs and expectations. We also take the time to educate you on the various ways technology can enhance your home. Following a thorough consultation, we deliver a preliminary design plan and estimate. Once the project scope is defined and the price is agreed upon, we get to work, bringing your vision to life.

The quality and reliability of any system begin with the depth of its design process. At Sound Specialists, all of our systems integrate seamlessly into the architect’s master plans. We ensure the infrastructure can handle both current technology needs and future advancements. If requested, we will also evaluate your existing equipment to determine if it’s suitable for integration into the new system.

Given the intricate details involved in each step of creating an integrated technology system, we know from experience that effective project management is critical to a successful outcome. Each Sound Specialists project is assigned a manager who oversees it from conception to completion. We use an advanced content management system to organize and track schedules, engineering threads, coordination requirements, and departmental communications. Our managers are highly personable and knowledgeable individuals who can effectively communicate details between clients, builders, installers, engineers, and programmers.

Whether your home is finished or under construction, your Sound Specialists project manager will follow one of three installation processes:

• Rough-In/Pre-Wire Phase - This phase is the first milestone after the design is finalized. It establishes the backbone for the distribution and control of electronic devices in your home.

• Trim Phase - This phase begins once your drywall is installed. It covers all the details and accoutrements, including the mounting of keypads, wall plates, panels, video display mounts, speaker trims, grilles, and other elements.

• Finish Phase - As your home nears completion, your Sound Specialists project manager works closely with you and your tradesmen to ensure your home is ready before you move in. We assemble and test your rack at our premises to ensure proper connections and functionality.

Without intelligent and seamless programming, an otherwise perfectly executed system can feel unwieldy and complicated for the end user. Sound Specialists programmers rival the best in the industry in user interface and user experience design, as well as reliability. Our custom programming elegantly ties together a highly complex network of signals and system interconnectivity, making operation a joy and the completed system a thing of beauty.

Audio and video for movies, music, and games are created in controlled environments and optimized for large commercial cinemas. In the relatively close quarters of a home theater or media room, reflections from walls and furniture can often result in distorted sound, such as muddy bass, degraded high frequencies, and compromised surround sound. Our goal is to provide you with a media experience that’s as true as possible to what its creators envisioned. We specialize in environmental analysis and corrective processing, resulting in audio and video systems that deliver peak performance.

Once the system is installed and tested, we take the time to teach you and your family how to use it. Although we promise your system will be user-friendly, we want to ensure you benefit from its full range of capabilities. We also provide ongoing service and support, so you can enjoy your system for years to come.

At Sound Specialists, our comprehensive system monitoring ensures your technology operates seamlessly at all times. Our advanced service continuously tracks your system's performance, detecting and addressing issues before they become problems. With real-time alerts and diagnostics, we can quickly resolve most issues remotely, and dispatch technicians for on-site repairs if needed. Enjoy peace of mind knowing your system is professionally monitored and maintained around the clock.

Whether you’re the original purchaser of your system or have moved into a home with an existing Sound Specialists system, we’re here to help you familiarize yourself with its functionality and troubleshoot any issues. We offer 24-hour technical support. Our knowledgeable on-call technicians will attempt to resolve any problem over the phone and, if needed, schedule a technician to visit your home to perform repairs.